CancerCare Co-Payment Assistance Foundation

To qualify for assistance, you must meet CCAF financial, medical and insurance criteria. Please review eligibility criteria by selecting a specific diagnosis on our Covered Diagnoses chart.

• Individuals or families with an adjusted gross income of up five times the federal poverty level may qualify for assistance (view the Federal Poverty Guidelines). Income verification is required as part of the application process.

  CCAF understands that cancer is an expensive illness and the family income can change drastically due to a cancer diagnosis. If your income is over our criteria, please call and discuss your specific financial situation with one of our co-payment specialists. If we are unable to assist you, we may be able to provide you with other vital resources and support services.

  CancerCare Co-Payment Assistance Foundation has limited resources and eligibility is determined based on financial need. Therefore, we must verify your income to determine if you are eligible for assistance within the guidelines of a particular fund.

Yes. You can view our Covered Diagnoses chart. Please keep in mind that available funding may change, so check the website regularly for updates.

No. CCAF is only able to assist insured individuals who need help paying the co-payment cost of their treatments. However, our co-payment specialists can refer you to other resources that may be able to help, including drug company patient assistance programs and state prescription programs. PhRMA’s Medicine Assistance Tool (MAT) is helpful for people without insurance.

Yes. CancerCare Co-Payment Assistance Foundation can assist you if you meet all other medical and financial criteria. This assistance will count toward your true out-of-pocket costs (TrOOP) to reach the Medicare Part D annual CAP. Please check for specific insurance eligibility requirements for each fund.

If you have a low income (up to 150% of the federal poverty level) with limited assets and are enrolled in a Medicare Part D plan, you may be eligible for Low Income Subsidy (LIS) assistance. If you qualify for LIS, your out-of-pocket expenses will be less. You can find out if you qualify by calling 800-772-1213 or by visiting the Medicare website.

We have certain funds that are limited to patients insured through a federal health insurance program such as Medicare, Medicaid and TRICARE. We also have funds that accept all types of insurance coverage both private and public insurance. Please view specific diagnosis fund eligibility with insurance types noted.

CCAF will consider retroactive reimbursement for first time applicants actively receiving a covered treatment. Our retroactive assistance will only consider dates of service within 60 days prior to the date we approve the application. Conditional approvals are not eligible for retroactive coverage.

You, or a representative on your behalf, can contact CCAF by calling 866-55-COPAY (866-552-6729). Co-payment specialists are available from 9 a.m.–7 p.m. (EST) Monday through Thursday, and 9 a.m.–5 p.m. (EST) on Friday.

• Online: With an account through our CoPay Connect™ Patient portal. Once logged in, you will be able to view claims submitted and paid to your healthcare providers. If you don’t have an account you can register to create one.
• Phone: By calling 866-552-6729 (select option 4). Co-payment specialists are available from 9 a.m.–7 p.m. (EST) Monday through Thursday, and 9 a.m.–5 p.m. (EST) on Friday.

When approved, you are awarded an initial grant amount. If the initial grant amount is exhausted before the grant end date, a request for additional funds can be submitted. Read our Request for Additional Funds policy »

Yes. You or a representative on your behalf can contact CancerCare Co-Payment Assistance Foundation by calling 866-55-COPAY (866-552-6729). Co-payment specialists are available from 9 a.m.–7 p.m. (EST) Monday through Thursday, and 9 a.m.–5 p.m. (EST) on Friday. They can refer you to other resources that may help such as drug company patient assistance programs and state prescription programs. PhRMA’s Medicine Assistance Tool (MAT) is helpful for individuals without insurance.

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When a patient is approved they are awarded an initial grant amount. The initial grant amount varies by fund (see disease fund specific page for initial grant amount).

At the time of approval, patients are awarded an initial grant amount. This amount is based on the average utilization within a specific disease fund for a full twelve-month period. Patients who use the entire initial grant prior to their award end date, can request additional funds up to the program CAP.

Receipt of additional funds is NOT conditioned upon a patient’s choice of provider or treatment. Patients are free at any time to switch providers, practitioners, suppliers or medications within the CancerCare Co-Payment Assistance Foundation list of approved treatments for a specific diagnosis without affecting the continued eligibility for assistance.

For some funds, the initial grant and the program CAP are the same amount. Patients who request additional funds may be required to submit documentation such as an explanation of benefits (EOB) from their insurance provider to ensure they still meet the eligibility requirements of the program.

NO FUNDS BEYOND THE PROGRAM CAP ARE AVAILABLE. If a patient reaches the program CAP before their award end date, they are not eligible for additional funding until after their grant expires and they go through the re-enrollment process.

The foundation does not limit a patient’s choice of therapy or provider. We are able to work with all providers with our convenient Single Use Credit Card payment or Pharmacy prescription benefit card which are accepted by most providers.

CCAF receives funding from individuals and corporate sponsors, including pharmaceutical companies and foundations. If you are interested in making a donation or becoming a corporate sponsor, please visit Support Us.

Yes. When asked to provide the patient’s email, please DO NOT put your email. During the enrollment process we ask if a copy of all current and future correspondence should be sent to an additional email? Saying yes will ask for the email address. You should have patient consent to be able to receive and send documents on behalf of the patient.

• Online: Check your enrollment status and fund balance. You will need to have the patient’s Care Program Enrollee # (CPE) which can be found on the award letter, last name, diagnosis, date of birth and the year of the grant was awarded.
• Phone: by calling 866-552-6729.

To check the status of a patient approved for assistance prior to January 20, 2026, please visit our OLD portal by clicking on the link below or you can copy and paste the link into your web browser. https://portal.cancercarecopay.org/api/PatientStatus/VerifyStatus

Yes, as long as you have a signed consent form from the patient, you can enroll that patient for assistance and consent to the online income verification process.

Please note, as part of our compliance program, your patient may be asked to submit additional income verification. Please review our Financial Audit Policy.

Claims Processing

• Infusion Claims: Through our CoPay Connect™ patient portal, providers can create an account and submit claims by uploading documentation such as an itemized statement from the provider, a HCFA 1500 or CMS-1500 form or an Explanation of Benefits (EOB) from the insurance provider.
  Payment can be requested as check in the mail to the provider or a single use virtual credit card. If not able to upload documents, invoices along with an EOB can be mailed, faxed, or e-mailed to the foundation at
  CancerCare Co-Payment Assistance Foundation
  485 Madison Ave., 10th Fl.
  New York, NY 10022
  Fax: 212-601-9762
  For faster processing, please download and use our fax cover sheet.
  [email protected]

• Pharmacy Claims: CancerCare offers a pharmacy card with RxBin, PCN and Group number for claims adjudication with specialty and retail pharmacy providers.

CCAF will consider retroactive reimbursement for first time applicants actively receiving a covered treatment. Our retroactive assistance will only consider dates of service within 60 days prior to the date we approve the application. Conditional approvals are not eligible for retroactive coverage.

To request a credit card payment for a patient enrolled for assistance before January 20, 2026, please use link to Request ACP Payment through our OLD portal.

When approved, patients are awarded an initial grant amount. If the initial grant amount is exhausted before the grant end date, a request for additional funds can be submitted. Read our Request for Additional Funds policy »

Yes, we have compiled a complete list of disease states and ICD-10 codes for your convenience.