Licensed oncology social workers provide free individual and support group counseling to anyone affected by cancer residing in New York or New Jersey. Counseling is available in English and Spanish and centers on the emotional and practical challenges that arise from cancer. Oncology social workers provide short-term, strengths-based emotional support and may also assist in locating practical assistance, including community resources. Counseling is offered via video-conferencing online or on the telephone.

Who can receive counseling?

  • Residents of New York and New Jersey
  • Patients
  • Caregivers
  • Newly bereaved
  • Children as young as five

CancerCare oncology social workers can:

  • Provide cancer-focused support
  • Help reduce feelings of anxiety and distress
  • Help increase feelings of hope and empowerment
  • Assist you in learning new ways of coping
  • Help you improve communication with your medical team and loved ones
  • Provide you with practical information about treatment
  • Provide you with resources in your community

How do I start?

  • Call us at 800-813-HOPE (4673) to speak with an oncology social worker or email info@cancercare.org
  • To ensure that our short-term emotional support will be beneficial, an oncology social worker will conduct an in-depth assessment in the initial call, prior to the start of counseling

Hopeline hours (800-813-HOPE)

Monday – Thursday: 10 a.m. – 6 p.m. EST
Friday: 10 a.m. – 5 p.m. EST

Office Hours

Monday – Thursday: 9 a.m. – 7 p.m. EST
Friday: 9 a.m. – 5 p.m. EST

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