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When a person is diagnosed with cancer, it seems everyone is focused, and rightly so, on that person’s physical well-being: treatments, side effects, doctor’s visits, tests. But we know there are other parts of life affected by cancer: self-image, work, family, friendships, and your approach to living. Oncology social workers understand these complex issues raised by cancer. More importantly, an oncology social worker knows that finding ways to cope with these concerns brings an enormous sense of relief to both the person with cancer and their loved ones.

Oncology Social Workers

Oncology social workers are licensed professionals who counsel people affected by cancer, providing emotional support and helping people access practical assistance.

Oncology social workers can provide individual counseling, resource navigation, support groups, locate services that help with home care or transportation and guide people through the process of applying for Social Security disability or other forms of assistance. CancerCare’s oncology social workers are available to help face-to-face, online or on the telephone, free of charge.

Coping with Practical Concerns

Managing cancer treatments and costs can be overwhelming. There are appointments to keep and bills to pay, as well as paperwork to manage. An oncology social worker can help you find resources and financial assistance based on your diagnosis.

Better understanding of your diagnosis and treatment. An oncology social worker can help you understand your diagnosis and treatment plans. Your health care team can involve many members and an oncology social worker can also help you improve communication with your team.

Financial assistance and co-pay assistance. Having health insurance doesn’t guarantee that you can afford treatment. Even with insurance coverage, out-of-pocket expenses such as co-pays for medications can add up very quickly. An oncology social worker can help people navigate resources based on individual needs. CancerCare provides limited co-pay assistance and financial assistance for transportation, home care and child care.

Providing Emotional Support

A cancer diagnosis turns a person’s world upside down emotionally, physically, practically and financially. When it comes to changes in our bodies, no matter what age, those changes will challenge how we see ourselves and our perception of how others see us. An oncology social worker can help you cope with this “new normal” and overcome barriers to accessing care.

Counseling. Feeling stressed or anxious while coping with cancer is common. You may also experience your body reacting differently to certain foods or feel tired more often. Counseling provides a safe space to voice any concerns to better cope with these changes. Individual counseling from CancerCare is available for residents of New York and New Jersey.

Resource Navigation. After a diagnosis of cancer, it can be overwhelming to search for the assistance you need. With free telephone resource navigation from CancerCare, an oncology social worker will work with you to identify your needs and help you find the best resources to address them. Resource navigation is available nationally.

Support groups. Building a support network can lessen the isolation that often comes with a cancer diagnosis. A support group is a unique opportunity to connect with others impact by cancer. CancerCare provides support groups online, over the phone and face-to-face. We offer 120+ online support groups each year for specific cancer diagnoses, caregivers and the bereaved that are password-protected.

Community programs. CancerCare offers virtual, interactive programming to engage clients, families and loved ones affected by cancer across the country. In person community programming is also available in New York, New Jersey and Connecticut. Visit our website or call our Hopeline for more information.

Edited by Angelique Caba, LCSW-R

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This fact sheet is supported by AbbVie.

Last updated Tuesday, July 28, 2020

The information presented in this publication is provided for your general information only. It is not intended as medical advice and should not be relied upon as a substitute for consultations with qualified health professionals who are aware of your specific situation. We encourage you to take information and questions back to your individual health care provider as a way of creating a dialogue and partnership about your cancer and your treatment.

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