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Who can receive counseling?

  • Residents of New York and New Jersey
  • Patients
  • Caregivers
  • Newly bereaved
  • Children as young as five

CancerCare oncology social workers can:

  • Provide cancer-focused support
  • Help reduce feelings of anxiety and distress
  • Help increase feelings of hope and empowerment
  • Assist you in learning new ways of coping
  • Help you improve communication with your medical team and loved ones
  • Provide you with practical information about treatment
  • Provide you with resources in your community

How do I start?

  • Call us at 800-813-HOPE (4673) to speak with an oncology social worker or email
  • To ensure that our short-term emotional support will be beneficial, an oncology social worker will conduct an in-depth assessment in the initial call, prior to the start of counseling


  • We've created a list of frequently asked questions about counseling. View our Counseling FAQs »

Hopeline hours (800-813-HOPE)

Monday – Thursday: 10 a.m. – 6 p.m. EST
Friday: 10 a.m. – 5 p.m. EST

Office Hours

Monday – Thursday: 9 a.m. – 7 p.m. EST
Friday: 9 a.m. – 5 p.m. EST

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