Connect® Education Workshop FAQ

What is a Connect® Education Workshop?
CancerCare's free Connect® Education Workshops are a way for people to learn about cancer-related issues from the convenience of their home or office. Leading experts in oncology provide the most up-to-date information on the telephone. These are interactive educational programs to help you and your loved ones better understand and cope with your diagnosis, treatment options, quality-of-life concerns, treatment side effects, pain management, doctor-patient communication and other important topics.
How do I participate?
You can listen to the workshop on the telephone or via live streaming through the internet. Participation is free, and no phone charges apply. Pre-registration is required.
How do I register?
Click here to view our calendar of upcoming workshops and register online or call CancerCare at 1-800-813-HOPE (4673). After you have registered, you will receive additional information.
What if I miss a workshop?

A listing of featured programs is available by calling 1-888-337-7533, 24 hours a day, 7 days a week.

In addition, CancerCare's past Connect® Education Workshops are available as podcasts or telephone replay. The podcasts are arranged according to subject. To view the list of podcasts under each topic, click on the topic name below.

Connect® Education Workshops podcasts are available in two file formats: Real Player and MP3. Click here if you are interested in listening to a podcast of a previous workshop.

If you would prefer to listen to a workshop through telephone replay, please send an email with the name or date of the program you are interested in to CancerCare's Education Department at connect@cancercare.org or call 1-800-813-HOPE (4673).

Can I ask a question during a workshop?
Yes! Connect® Education Workshops last one hour and participants will have the opportunity to ask the expert speakers questions during the last 20-30 minutes of each workshop.
I don't know what telephone number I will be at during the workshop. Can I still participate?
Yes! When you register for a workshop on CancerCare's website, the information and instructions on how to join the call will be emailed to you approximately one week prior to the workshop. The instructions will include both a toll-free dial-in number that you can use to join the call by phone and a link to live streaming if you prefer to listen to the call on your computer.
Can I participate in a Connect Education Workshop if I live outside of the United States?
Yes! Individuals from all over the world participate in CancerCare's Connect® Education Workshops. Approximately one week before the workshop you will receive a link to participate in the workshop via live streaming online.
Are continuing education units available for health professionals?
The majority of the Connect® Education Workshops offer continuing education credits for social workers, although some programs provide education credits for other disciplines. The details of each program on the calendar will indicate if continuing education credit is available.
Who can I contact if I have a question that is not listed here?
If you have a question that is not answered here, please contact CancerCare's Education Department at connect@cancercare.org or call 1-800-813-HOPE (4673).

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